Payments failing to complete
      
Major incident
      
        Payment Channels
        Over The Counter
        Internet
        Mobile App
        Contact Centre
        Automated Payment Line
        Service Availability
        CallPay
        CallPay Payments Availability
        AllPayments
        AllPayments Availability
    
    
      
2024-04-15 04:30 BST
      
      · 6 hours, 30 minutes
    
  Updates
          Investigating
        
        
April 15, 2024 · 08:38 BST
        
      
  Internal teams have found an issue where payments are failing to complete. This is due to a third party issue which we are supporting to resolve as soon as possible.
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