Payments failing to complete
Major incident
Payment Channels
Over The Counter
Internet
Mobile App
Contact Centre
Automated Payment Line
Service Availability
CallPay
CallPay Payments Availability
AllPayments
AllPayments Availability
2024-04-15 04:30 BST
· 6 hours, 30 minutes
Updates
Investigating
April 15, 2024 · 08:38 BST
Internal teams have found an issue where payments are failing to complete. This is due to a third party issue which we are supporting to resolve as soon as possible.
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