Service Status Page
B2c failure on Microsoft Azure platform
Major incident
Payment Channels
Internet
Mobile App
Contact Centre
Automated Payment Line
Client Portals
Payments Hub
Prepaid
Service Availability
Payments Hub
Payments Hub Availability
File Manager
File Manager Web Uptime
Direct Debits
DD Availability
DD Search Availability
CallPay
CallPay Payments Availability
AllPayments
AllPayments Availability
PrePaid
PrePaid Availability
PrePaid Portal Availabilty
2024-05-05 18:00 BST
· 5 hours, 27 minutes
Updates
Resolved
May 5, 2024 · 23:26 BST
Technical teams have confirmed after monitoring service is now working
Investigating
May 5, 2024 · 18:48 BST
Technical teams have reported a failure in the B2c system that supports are payment platforms. The identified issue seems to not be allpay specific and is a wider issue that is effecting Microsoft Azure customers.
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