Daily Payment Files are delayed
Minor incident
Client Portals
Payments Hub
2025-03-29 08:01 GMT
· 4 hours, 29 minutes
Updates
Post-mortem
March 29, 2025 · 11:58 GMT
All files have been processed and are now made available to clients, We apologise for the delay and will follow up with an RCA from our third party who caused the delay. Incident resolved
Retroactive
March 29, 2025 · 10:41 GMT
The Saturday daily payment information files (PIFs) have been delayed due to an issue with one of the third parties who provide allpay with the information files to process. allpay are hopeful for a 12:30pm file delivery to all clients. Further updates to follow.
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