Text service outage from 2025-10-10 21:00 BST to 2025-10-11 00:00 BST
Scheduled maintenance
Client Portals
Payments Hub
Prepaid
Service Availability
Payments Hub
Payments Hub Availability
File Manager
File Manager Web Uptime
Direct Debits
DD Availability
DD Search Availability
CallPay
CallPay Payments Availability
AllPayments
AllPayments Availability
PrePaid
PrePaid Availability
PrePaid Portal Availabilty
2025-10-10 21:00 BST
· 3 hours
Updates
Scheduled
September 11, 2025 · 13:04 BST
Our third party Text messaging provider has notified of an outage due to scheduled maintenance to the service for the date and time listed above.
During this time window text message function such as One Time Passcodes (OTP’s) and messaging will be impacted so please ensure other log in measures are set up if you will be effected during this window.
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