Text service outage from 2025-10-10 21:00 BST to 2025-10-11 00:00 BST

Scheduled maintenance Client Portals Payments Hub Prepaid Service Availability Payments Hub Payments Hub Availability File Manager File Manager Web Uptime Direct Debits DD Availability DD Search Availability CallPay CallPay Payments Availability AllPayments AllPayments Availability PrePaid PrePaid Availability PrePaid Portal Availabilty
2025-10-10 21:00 BST · 3 hours

Updates

Scheduled

Our third party Text messaging provider has notified of an outage due to scheduled maintenance to the service for the date and time listed above.
During this time window text message function such as One Time Passcodes (OTP’s) and messaging will be impacted so please ensure other log in measures are set up if you will be effected during this window.

September 11, 2025 · 13:04 BST

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