Payment Information Files (PIFS) delivery delayed

Minor incident Client Portals Payments Hub
2025-09-25 09:57 BST · 1 hour, 32 minutes

Updates

Post-mortem

Resolved

September 25, 2025 · 15:44 BST
Issue

25/09/2025 09:50 Please be advised that there will be a short delay in the delivery of the Payment Information Files (PIFS) today, the 25th September 2025.
We aim to make these available before 11 am at the latest. Please note, within today’s PIFs, there may be an additional file to process due to the data from Post Office and Payzone being split between two files. We apologise for the inconvenience this may cause.

September 25, 2025 · 09:57 BST

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