Internet connectivity issues
Major incident
Payment Channels
Contact Centre
Automated Payment Line
2025-11-07 11:24 GMT
· 4 hours, 14 minutes
Updates
Resolved
November 7, 2025 · 15:37 GMT
07/11/2025 15:30 After a period of monitoring incident has been resolved.
Monitoring
November 7, 2025 · 11:53 GMT
11:50 07/11/2025 Connectivity is restored, Technical teams will monitor alongside our provider. Further updates to follow
Issue
November 7, 2025 · 11:24 GMT
11:15 07/11/2025 Please be aware we are currently experiencing Internet connectivity issues which is affecting our Phone lines. Further updates to follow.
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