Internet connectivity issues

Please be aware we have been experiencing Internet connectivity issues which has been affecting our Phone lines and the ability to handle high call volumes. The route cause has been remediated. These steps have now resolved the issue and stable internet connectivity has resumed.
We continued to monitor the internet connectivity during business hours and have established full resolution.

Please be aware we have been experiencing Internet connectivity issues which has been affecting our Phone lines and the ability to handle high call volumes. The route cause of this issue has now been identified and our technical teams have engaged remediation steps. These steps have now resolved the issue and stable internet connectivity has resumed.
We will be monitoring the internet connectivity during the remainder of business hours before establishing full resolution.
Updates will be provided by 09:00 11/11/2025.

Please be aware we are currently experiencing Internet connectivity issues which is affecting our Phone lines and the ability to handle high call volumes. Further updates to follow.

We are still currently investigating the internet connectivity issue and we will update as soon as we receive any new information regarding this.

14:09 10 November 2025 | Please be aware we are currently experiencing Internet connectivity issues which is affecting our Phone lines and the ability to handle high call volumes. Further updates to follow.