DD Platform intermittent

After a period of monitoring incident has been resolved

09:55 12/11/2025 Technical teams have pushed in more computing resource into the service and this has resolved the issue. Technical teams will monitor this for a time period.

[09:30 | 12/11/2025] - Please be advised, we are aware of users experiencing intermittent, confirmed issues within the DD platform in Payments Hub. Our IT teams are investigating these and will provide further details once available.