Intermittent online payments availability

Major incident Payment Channels Internet Mobile App Service Availability AllPayments AllPayments Availability
2025-12-23 16:24 GMT · 15 hours, 51 minutes

Updates

Resolved

24/12/2025 Issues yesterday afternoon were mitigated by 17:08. Teams continue to monitor for any further service degradation across our online card payment channels.

December 24, 2025 · 08:14 GMT
Issue

23/12/2025 Our technical teams are currently investigating intermittent service degradation across our online card payment platforms. We are working on this issue and apologise for any inconvenience caused.

December 23, 2025 · 16:24 GMT

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