Prepaid Portals Outage
Major incident
Client Portals
Prepaid
Service Availability
PrePaid
PrePaid Availability
PrePaid Portal Availabilty
2026-02-09 14:42 GMT
· 1 hour, 5 minutes
Updates
Monitoring
February 9, 2026 · 15:00 GMT
09/02/2026 14:55 Technical teams have started to see Stability across all platforms and services
Issue
February 9, 2026 · 14:42 GMT
09/02/2026 14:45 - Please be advised, we are aware of users experiencing intermittent, issues within the Prepaid Platform. Our IT teams are investigating and working with the third party provider and will provide further details once available.
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