Delay on Card order/Appearing in Portals
Information notice
Client Portals
Prepaid
Updates
Update
January 20, 2026 · 11:29 GMT
20/01/2025 11:00 Our third party providers are still processing the large volume of data so some is available and some not. If you experience an issue in seeing the details required in the relevant prepaid portal please do not reorder whilst we await confirmation all data is processed and displayed. Further updates to follow
Information
January 19, 2026 · 12:22 GMT
19/01/2025 11:00 We have been notified by our third party a networking issue over the weekend has delayed Card orders/ The data for the card orders to appear in the prepaid portal (s). This should be rectified by tomorrow morning 20/01/2025 we apologise for the delay in this function. Further updates to follow
← Back
Service Status Page