Service Status Page
2025-04-07 BST
Prepaid Portal report generation issue
2025-04-03 BST
Issue with Prepaid lines
2025-03-29 GMT
Daily Payment Files are delayed
2025-03-09 GMT
Essential Planned Maintenance from 2025-03-09 08:00 GMT to 2025-03-09 18:00 GMT
2025-03-07 GMT
Confirmed: Prepaid platform Payment error
2025-03-04 GMT
Confirmed sporadic authorisation failures
2025-02-28 GMT
OTP issue
2025-02-27 GMT
Confirmed Prepaid authorisation issue
2025-02-16 GMT
Planned Maintenance Direct debit from 2025-02-16 10:00 GMT to 2025-02-17 08:00 GMT
2025-02-07 GMT
Intermittent confirmed OTP service issue
2025-02-05 GMT
Monitoring : Confirmed Prepaid Portal issue being investigated
2025-01-29 GMT
Prepaid Portals Outage
2025-01-28 GMT
Intermittent IVR and Prepaid Portal Issues Confirmed
2025-01-20 GMT
Intermittent One Time Passcode Issue
2025-01-10 GMT
Hosted payment Channels
2024-12-23 GMT
Issues with Account Fund loading
2024-12-03 GMT
Confirmed outage linked to allpayments incidents
2024-12-03 GMT
Confirmed allpayments, text pay and allpay.net reports
2024-11-14 GMT
Confirmed Prepaid Portal login failures
2024-08-19 BST
Confirmed allpayments reports
2024-08-14 BST
Confirmed Prepaid OTP incident
2024-07-05 BST
Payment information File Duplication
2024-06-26 BST
Organisational portal intermittent availability
2024-06-07 BST
Payments Hub maintenance window from 2024-06-07 20:00 BST to 2024-06-08 00:00 BST
2024-05-05 BST
B2c failure on Microsoft Azure platform
2024-04-15 BST
Payments failing to complete
2024-03-25 GMT
Direct debit Portal
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